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The Five Star Institute recognizes industry standouts at its annual Women in Housing Leadership Awards. In 2024, Donna Spencer was honored with the Laurie A. Maggiano Legacy Award, which recognizes women who have worked in the housing industry for 20 consecutive years and whose accomplishments have left an indelible impact on both the industry and the nation’s homeowners.  

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Meet Donna Spencer 

Donna Spencer, vice president of servicing relationships and performance management in our Single-Family Portfolio and Servicing Division, leads the oversight of Freddie Mac’s servicers to ensure they remain in compliance with our servicing and portfolio standards.  

Donna joined Freddie Mac in 1992 and in her current role she and her team have been responsible for managing the relationships with our largest seller/servicers while implementing programs, initiatives and tools to reduce Freddie Mac’s credit losses. Additionally, in support of the company’s mission, she is responsible for homeowner education programs that enable sustainable homeownership, helping prepare homebuyers to successfully stay in their homes. 

“I am thrilled to be honored with the Laurie Maggiano Legacy Award, as it recognizes the impact myself and others have had on homeownership,” said Donna. “Our mission of Making Home Possible is deeply emotional for me, and I’ve kept handwritten letters and photos from families that we’ve helped on my desk, which reminds me each day that this work is not about paperwork, but about people.” 

In addition to her role and responsibilities, Donna is a certified executive leadership coach with a passion for supporting underrepresented clients, often high-potential women and men of color. She is the former Co-Chair of the Women’s Interactive Network  Business Resource Group (BRG) and supports our ARISE and Pride BRGs. 

Donna is also a member of the Five Star Mortgage Servicing Executive Alliance and serves as the Chair of the Leadership and Development sub-committee, a role she has held since July 2024.  Donna was also recognized with Mortgage Professional America’s Elite Woman award in 2023.   

Want to work for a company where your efforts and ideas make a difference?  Discover career opportunities at Freddie Mac. 

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